If a fault develops with your instrument you can return it to us and we will repair or replace it. There will be no charge for this service and we will also reimburse your postage. Please be aware that accidental damage and wear and tear is not covered under this policy. Please contact us using the contact form prior to sending back an instrument.
No, we are a specialist violin shop and only sell instruments from the Violin family.
Instruments come in many different sizes. Please refer to our instrument measurement page.
A higher value instrument is made from better quality materials and has better quality fittings and strings. The main benefit from purchasing a higher value instrument is the superior tone quality that they can produce. In our online shop, we describe the suitability of each instrument with reference to player ability and grade.
There are pros and cons with both antique and new instruments. As instruments age their tone often improves. Sometimes older instruments that are well ‘played in’ have a sweeter tone and are responsive, making them satisfying to play. An antiqued appearance is also often considered desirable. The less desirable aspect of owning an antique instrument is the upkeep often necessary to maintain old repairs. New instruments are usually structurally sound and generally do not require as much maintenance keeping costs down. You can often get more for your money when buying a new instrument.
Please see our online shop for other accessories such as metronomes/spare strings/rosin/music stands and much more!
An ‘outfit’ consists of an instrument, case and bow. Student instruments are normally supplied in this format.
We fully set up all of our instruments prior to sale so that you can be assured you will be getting the best sound out of your instrument and it will be comfortable to play.
A good set of strings make such a difference to sound quality which is why we offer upgrades to our customers. In some instances where we feel the outfit is supplied with good enough quality strings we do not offer this option (the Vivente violin outfit being an example).
We accept Paypal and all major credit cards.
We would recommend insuring your instrument especially if your child is taking it to school or on public transport.
We do not currently ship outside the UK.